Pn17 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This policy explains what information pn17 collects, how it is used, and your rights as a user of our platform in Malaysia.
By using the pn17 platform, you agree to the terms of this privacy policy. Please read it carefully before continuing.
Information We Collect From You
Pn17 collects personal information when you register an account, use the platform or contact our customer support. The following are the main categories of information we collect:
Account & Identity Information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and ensure account security on the pn17 platform.
Local Payment Information
When you make a deposit or withdrawal in MYR (RM), we record the transaction details, including the payment method used (such as FPX, bank transfer, or e-wallet) and the associated bank account number. We do not store your full credit or debit card number — sensitive card information is processed directly by our approved payment providers.
Device & Browser Information
We automatically collect technical information such as your IP address, browser type, device operating system, screen resolution and login sessions. This information helps us detect suspicious activity and improve your experience on our platform.
Platform Usage Data
Pn17 records gameplay history, betting records, login frequency, session duration, and interactions with platform features. This data is used for internal analytics, service improvement, and to meet internal reporting requirements.
How Your Information Is Used
Information collected by pn17 is used solely for purposes related to platform operations and user experience. We do not sell or rent your personal data to any third party for marketing purposes.
Your data is used primarily for the following purposes:
- Verifying user identity and managing user accounts
- Processing deposits, withdrawals and transactions in RM
- Detecting and preventing fraud, account abuse and unlawful activity
- Provide responsive and effective customer support
- Sending important notifications related to your account, security or promotions that you have consented to receive
- Meet applicable legal and compliance requirements in Malaysia
- Improving the functionality, design and performance of the pn17 platform
We only use your data for the purposes stated above. Should there be a need to use your data for any other purpose, we will obtain your consent beforehand.
Cookie Use & Tracking
The pn17 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device when you visit our platform.
Types of Cookies Used
Session Cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
Preference Cookies: Saves your language, time zone and display preferences so you do not need to reconfigure them on each visit.
Analytics Cookies: Helps us understand platform usage patterns, the most frequently visited pages and time spent in each section, for the purpose of service improvement.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality.
Data Storage, Security & Third-Party Sharing
Data Retention Period
Pn17 retains your personal information for as long as your account remains active, or for as long as necessary to fulfil the purposes stated in this policy. After account closure, we may retain certain records for a period required by applicable Malaysian law, including financial reporting and fraud prevention requirements.
Technical Security Measures
Your data is protected using SSL encryption during transmission and recognised encryption methods during storage. Access to users' personal data within pn17's systems is restricted to authorised personnel only, and all access is logged for security audit purposes.
Third-Party Sharing
Pn17 does not sell or share your personal data with third parties for marketing purposes. We may share necessary information with service providers that support our platform operations, such as payment providers, game software vendors and technical support service providers. All third parties are bound by strict confidentiality agreements.
In situations where we are required by law or court order to disclose user information to the relevant authorities in Malaysia, we will do so in compliance with our legal obligations.
Your Rights as a User & How to Contact Us
As a pn17 platform user in Malaysia, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you may request a correction through our customer support.
You may request deletion of your data in certain circumstances, subject to applicable legal requirements.
To exercise any of the above rights, or if you have any questions about this privacy policy, please contact the pn17 customer support team via live chat, available 24 hours a day within the platform. You can also find more information on the FAQ us.
Any changes to this privacy policy will be published on this page with an updated revision date. Continued use of the pn17 platform after changes are published will be considered acceptance of the updated policy. We encourage you to check this page from time to time.